Yalelo is seeking a highly motivated, energetic, and hardworking individual to work as an Export Sales Administrator. The Export Sales Administrator will serve as a point of contact for customers with queries about products, orders, and deliveries and provide support for sales representatives. The ideal candidate will be goal-oriented and have a deep knowledge of customer service best practices. He/She should be able to contribute to high-quality customer service and achieve sales targets.

This position is open to Zambians Only.

Location: The role will be primarily based in Lusaka but may require occasional travel.

The Right-Fit candidate must have :

  • Interest in International Sales and Marketing
  • Experience processing orders via phone or email
  • Strong planning and organizing skills
  • Strong attention to detail
  • Capable of producing high standards of work, on a tight deadline
  • Proactive and able to work on own initiative
  • Experience checking orders/invoices
  • Experience reaching out to customers
  • Experience updating records/customer information
  • Experience creating quarterly/monthly reports
  • Experience communicating with customers effectively

The Essentials :

  • BSc in Commerce, Economics, Marketing, Finance or another relevant degree
  • Experience in a similar role (preferable)
  • Proficient user of MS Office software ( Excel, Word, and Powerpoint)
  • Capable of producing high standards of work, to tight deadlines
  • Knowledge of sales metrics
  • Able to multitask
  • Good team player
  • Able to work under pressure
  • Certified in Sales, Marketing or a related field


If this is YOU, Yalelo wants to hear from you today!!!